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Support Hotline (US & Canada) 1-800-717-1878 or 1-877-286-2646
Help Center


Q&A Directory
    Billing
 
        How will I be billed?
        How Do I recharge my account?
        Are there any hidden fees with Peezy?
        My credit card is not getting accepted, what is wrong?
        Do you bill in 3 minutes increments like the most phone cards companies?
        How can I check the rates? Do rates vary based on the time of the day?
        Can I manually recharge my account?
        Can I add another credit card?
        Are there any charges for making calls to a cell phone?
 

How Do I recharge my account?
 
There are two ways to recharge your account. Eezy Charge, our automatic recharge feature that you can set up at anytime or the manual recharge option.

You can change your Eezy Charge settings at any time by following these steps:

1. Log into your Peezy account at www.peezy.com
2. Click on Recharge Tab at the top right side of your page
3. Change your Eezy charge setting to Yes
4. Pick the threshold and recharge amounts you want
5. Click on Save

The Eezy charge setting will change immediately.


To recharge your account manually follow these steps:

1. Log into your Peezy account at www.peezy.com
2. Click on Recharge Tab at the top right side of your page
3. Select the amount you want to recharge from the drop down menu
4. Select the credit card you want to charge
5. Click charge my card and await the confirmation screen